privacy policy

We, 360 f.s. consulting, are committed to protecting and respecting your privacy. We will always take reasonable and appropriate measures to prevent the unauthorized use or disclosure of your personal information.This Privacy Policy (together with the General and specific terms and conditions relating to the services you have bought) explains what personal information we have, how we use it and how you can check and update any personal information we have about you.
By buying any of our services or by accessing any of our sites or apps, you acknowledge and agree that this Privacy Policy applies to all services offered by us and to all of our sites or apps, but excludes services and sites or apps that have separate privacy policies that do not incorporate this Privacy Policy.

Your personal information
Personal information is any information that is specific to a particular customer using our services.
We may collect your personal information such as:

• Your name, gender, date of birt
• Your delivery and/or your billing addresses, telephone number, fax number, email address
• Information on products and services purchased by you
• Your preferences for particular products and services
• Your demographic information, education level, occupation, household income, interests and activities
• The channel you chose to purchase our products or services
• How you use our products and services, which may include any information about the traffic to your social media account and cost of targetting ad.
• Your amount of data usage, internet protocol (IP) address which we collect when you visit our websites and your device details, the date and time of your visit of our websites, the type and version of browser used, the operating system and platform and the URL of any websites which you used to access our websites
• Your communications with us
• Your account information such as your billing history, the services you use and anything else relating to your account, which can be stored as files of electronic documents which 360 f.s. consulting creates, uses and updates regulary about each of its clients
• Any other information we need to provide a particular service

If you give us personal information about another person that we have requested in relation to the provision of a service, you are responsible for ensuring that they know and agree to us keeping records about them and that we will process their personal information in accordance with this Privacy Policy.

How we use your personal information
We collect and use personal information to help us manage your account:

• To confirm and process your orders
• To validate you as a client when using our services or when getting in contact with 360 f.s. consulting via messenger, call or direct message in social networks
• To deliver you our services
• To manage your account with us and for billing purposes
• To improve our services and develop new ones
• To respond to any questions or concerns you may have regarding our company, products and services
• To comply with applicable laws, regulations, court orders, government and law enforcement agencies' requests
• To ensure security for you and our staff
• To prevent and detect criminal activity, fraud and misuse of or damage to our services
• To carry out statistical analysis and studies which may be shared with third parties, only in an anonymized form

We fully control the process of delivering our services to you and may also monitor how you use our services and record any calls or written messages that you address to 360 f.s. consulting via our web-site, messengers and direct messages in social networks for training, financial control, quality control and regulatory purposes.

Cookies
Like many other websites, we use cookies. Cookies are little files that websites put on your device to provide you with a better, more personal and relevant experience online. Some cookies are essential for websites to work and others remember things about you to give you a better, more enjoyable experience online. By continuing to use our websites, you are agreeing to our use of cookies. Alternatively, you can manage them in your browser settings. However, refusing cookies may mean that you are unable to access certain parts of our websites.
We use various types of cookies, including essential cookies (which help you move around the secured areas of the websites and do things you have specifically come to the websites for, cookies for website information (which collect anonymous information about how visitors use our websites, including the most popular pages and any error pages you see), and cookies that save your settings.

Sharing and Disclosing Your Personal Information
Your personal information may be shared with, or transferred to, our trusted third parties (including agents, subcontractors and suppliers) who are directly involved in the supply of the services ordered by you. We shall not share or use your personal information with any third party that is not directly involved in the provision of the services, without obtaining your prior express consent. However, you always have the option to withdraw your consent by contacting 360 f.s. consulting in a written form.
We may disclose your personal information, with predefined processes, if such disclosure is:

1. Permitted by UAE applicable laws;
2. In response to legal process (e.g. police, emergency services, etc.) in order to comply with a court order or applicable law or in connection with judicial proceedings or other legal process.
3. Necessary for the execution of the agreement between us and the provision of our services to you;
4. Made in order to protect us or our customers’ legitimate interests;
5. Expressly permitted by you (express opt-in consent).

To be more specific, we may disclose your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation or to protect the rights, property, or safety of 360 f.s. consulting, our customers or others.
We may also share your personal information for emergency services, including your approximate location.
We may be required to disclose your personal information or legally intercept the services to comply with the laws of the UAE or the express instructions of a competent authority or where it is deemed necessary in the interests of public or national security.
In addition, we may share aggregated and/or anonymized (non-personally identifiable) information, derived from your personal information, publicly and with our partners such as publishers, advertisers, website owners etc.

Direct marketing
360 f.s. consulting understands that some of you may not wish to receive promotional SMSs or calls anymore. Therefore, you can opt-out from these communications at any time. In that case, please, send your written request to 360 f.s. consulting via the phone number +971 58 257 44 65.
You can at all times, subscribe again to 360 f.s. consulting promotions by sending your written request to 360 f.s. consulting via the phone number indicated above.
We respect your privacy. Informational messages from 360 f.s. consulting such as bill invoices, documentation and all information connected to the process of services provided to you are not subject to blocking.

Links to other websites
Our website may contain, from time to time, links to and from the websites of our trusted partner and our clients. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these third party privacy policies before you submit any personal information to these websites.

How long we retain your personal information for
Some of the personal information, which you give to 360 f.s. consulting when subscribing for a service, will be retained for a reasonable period after termination of providing the service to you.
The periods for which we keep your information depend on the purpose for which your information was collected and the use to which it is put. We will only keep your personal information for as long as it is necessary or needed for our business purposes or for legal requirements, and then we delete it from our systems.

Accuracy and access to your information
You agree to provide us with accurate personal information at all times and you will notify us promptly upon any changes to your personal information. If you want to access any of your personal information you may contact us by email. Upon verifying your details, we will, free of charge, disclose the relevant personal information we hold.

Security and protection of your personal information
We do our best to protect your personal details and other information about your account and use security measures to prevent any compromise of your personal information.

Changes to our Privacy Policy
Any changes we make to our Privacy Policy in the future will be posted on our website (web-site address) and shall be effective from that date. Please check our website regularly to see any changes to our Privacy Policy. By continuing to use our services you acknowledge and agree to those changes.

Contact us
For queries regarding this Privacy Policy or 360 f.s. consultin services, please contact us via the phone number +971 58 257 44 65.
If you have any questions or concerns about our use of your personal information you should write to us via email fsconsulting360@gmail.com.

Last updated on 29 February 2024.